Return and Exchange
Thank you for shopping with Dynamic Autosound. Please find our return policies below
Total Satisfaction Guaranteed
Feel free to return your purchase within 30 days from the shipping date. We'll gladly exchange or provide a full refund for the amount of the merchandise-whichever you would prefer. All returns must be returned in their original box and include all original packaging material, manuals, and accessories. A restocking fee will be applied to items with original content missing. Send us an E-mail or give us a call at 1-714-754-7700 to acquire a return authorization number.
No Receipt. No Problem
All receipts and transactions are electronically stored. We'll help you locate your transaction when you contact us.
If you decide that you are not 100% satisfied with your purchase, you may return it to Dynamic Autosound. Customers are responsible for the return shipping costs unless the product arrived damaged or defective. Please note that tracking is required for all packages returned back to us. We recommend using UPS or USPS Priority Mail services.
To Begin the Return or Exchange Process
Simply send us an E-mail or give us a call at 1-714-754-7700.
If your package arrived damaged, contact us within 24 hours of receiving your package.
For defective products, we may require one service call to diagnose the issue before authorizing an exchange. We will cover the cost of shipping back to us and a replacement will be sent after the defective item has been return and reviewed by our technician.
Please visit our Warranty page for items that require warranting.